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Conflict - The Manager As Mediator

Tuesday, June 29, 2010 from 9:00 AM to 4:00 PM (ET)

Albany, NY

Conflict - The Manager As Mediator

Ticket Information

Ticket Type Sales End Price Fee Quantity
Early Registration (Before June 7) Ended $175.00 $10.62
After June 7 Ended $195.00 $11.71

Event Details

Manage Costly Conflict in Your Workplace

“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“

Corporations, government agencies, and other organizations are discovering the immense benefits of mediation over traditional adversarial methods of dispute resolution.

The financial cost of unresolved conflict is high.  Early mediation can dramatically reduce the costs of litigation and grievance-handling.  It also mitigates other hidden costs such as lost work time, lost opportunity, poor decision making, low morale, and more.

Learn the tools of mediation to not only resolve conflicts — it increases productivity, saves time and money, creates a safer workplace, and promotes a climate of cooperativeness.

The Manager As Mediator Course is designed for:

  • Persons whose job responsibilities include management of workplace conflict: HR / ER / LR / EEO professionals, managers, union officials, and other leaders
  • Current mediators who wish to have a new tool for their tool boxes
  • Organization development (OD) consultants, EAP, coaches, and other professionals
  • Persons with interest in a career in dispute resolution

Participants Receive:

  • WorkbooksParticipants Materials
  • Managing Differences by Dr. Dan Dana
  • Quick Reference Cards
  • Assessment Instruments- The Dana Measure of Financial Cost of Conflict and Dana Survey of Conflict   Management Strategies

Register today - seating is limited to assure individual coaching.

Where:  Albany-Colonie Chamber of Commerce, One Computer Drive South, Albany, NY - Catskill Room

Hours:    9:00 AM to 4:00 PM (Lunch on your own)

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When & Where


Albany Colonie Chamber of Commerce
Catskill Room
Five Computer Drive South
Albany, NY 12205-1631

Tuesday, June 29, 2010 from 9:00 AM to 4:00 PM (ET)


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Hosted By

Stage Right Organizational Development, Inc.



Stage Right is the leading organization in the Capital Region of New York for training design and delivery.  Our programs are engaging, interactive and you leave with a plan to apply the content right away.

Alan Stern, Principal and CEO,  is a Certified Trainer of Managing Workplace Conflict, conducting training of the core competencies for managing workplace conflict, as part of the Mediation Training Institute International (MTI) training network.

Contact us at 518.692.9779/888.692.9779

alan@stagerightorg.com